Shipping policy
Shipping Policy (UK)
We strive to deliver your orders promptly and securely. Please review our shipping options below:
Standard Shipping (£4.99 - Evri Next Day Delivery)
- All orders under £100 are shipped via Evri Next Day Delivery.
- Option to have your order shipped to your local pick up point via Evri for your convenience.
- Orders are processed within 24-48 hours and dispatched Monday to Friday.
- Tracking information will be provided upon dispatch.
Pre-Order Deliveries
Pre-Order items will be sent 2-3 days leading up to the official release date. This is when the store usually receives supply of stock.
If your order contains multiple items and one/some of which are Pre-Order items, your order will be a split delivery with the Pre-Order items following later.
General Information
- Deliveries are made Monday to Saturday (excluding bank holidays).
- Shipping times are estimated and may be subject to unforeseen delays.
- Please ensure your shipping address is accurate to avoid delays or failed deliveries.
- If there are any issues with your shipment, contact our team at contact@thegamerslodge.com, and we'll be happy to assist you.
Eco Policy
We aim to be as eco-friendly as we can with our packaging. Using all recyclable materials where possible. As a store that receives multiple deliveries a week, we try and re-use our supply boxes too. So you'll sometimes find your delivery arrives in one of these boxes. Your item will always be packed safely and with care.
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We appreciate your business and aim to provide a smooth and efficient shipping experience for all UK orders.